Submit a help ticket
To request help from the Infura customer support team, submit a help ticket using the following steps:
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In the left menu of the MetaMask Developer dashboard, select Help. This opens the Help Center, which contains a knowledge base of answers to common questions about using Infura. Search for your question in the Help Center.
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If you can't find what you're looking for, in the bottom right corner, select Support to submit a ticket.